Frequently Asked Questions

iScent creates premium fragrance oils and smart cold-air diffusers designed to bring the luxury scent experience of high-end hotels, spas, and resorts into your home, office, business, or vehicle. Our products combine sophisticated fragrances with innovative technology to create unforgettable spaces.

The right diffuser depends on the size of the area you'd like to scent.

Small Spaces – Ideal for bedrooms, bathrooms, offices, apartments, and vehicles.

Medium Spaces – Perfect for living rooms, open floor plans, salons, and retail stores.

Large Spaces – Designed for larger homes, offices, commercial buildings, and HVAC scenting.

If you're unsure which diffuser best fits your needs, our team is happy to help you choose the perfect model.

Fragrance longevity depends on your diffuser settings, scent intensity, and Bluetooth scheduling.

As a general guideline:

120 mL Bottle: Approximately 2–4 weeks.

500 mL Bottle: Approximately 4–7 weeks.

Using the Bluetooth app to customize operating hours and fragrance intensity can significantly extend the life of your fragrance oil while maintaining a consistent scent throughout your space.

Our fragrance oils are designed for use in cold-air diffusion systems that disperse fragrance as a fine dry mist without heat or water.

Many customers enjoy our products in homes with pets. However, every animal has different sensitivities, so we recommend beginning with a lower intensity setting, using your diffuser in a well-ventilated area, and monitoring your pet's comfort. As with any fragrance product, keep oils out of reach of pets and consult your veterinarian if your pet has existing respiratory conditions.

Yes, when used as directed. Our diffusers are designed to scent the air without producing heat or open flames. We recommend keeping fragrance oils and diffusers out of reach of children and using moderate fragrance settings in nurseries or children's rooms.

No.

iScent diffusers use advanced cold-air diffusion technology, meaning no water or heat is required. This allows the fragrance to maintain its integrity while delivering consistent, even scent coverage throughout your space.

Absolutely.

Every Bluetooth-enabled iScent diffuser allows you to adjust fragrance intensity and create custom operating schedules directly from your smartphone, giving you complete control over your scent experience.

When used correctly, iScent cold-air diffusers disperse an ultra-fine dry mist designed to scent the air without leaving oily residue on furniture, flooring, or surfaces.

For the best performance and longevity, we recommend using genuine iScent fragrance oils. Our oils are specially formulated for cold-air diffusion technology, helping ensure optimal scent performance while protecting your diffuser.

For the best performance, we recommend cleaning your diffuser every 2–3 months or whenever changing fragrances. Regular maintenance helps keep your diffuser operating efficiently and extends its lifespan.

Select iScent models are compatible with HVAC systems, allowing fragrance to be distributed evenly throughout your entire home or business. Contact our team if you're unsure which model is right for your space.

At iScent, we focus on combining premium fragrance oils with modern diffuser technology to deliver a luxury scenting experience that's simple to use and built to last. Every product is designed to provide consistent fragrance, elegant design, and complete control through Bluetooth scheduling and adjustable scent intensity.

Yes.

Whether you're looking for something fresh, warm, woody, floral, or inspired by luxury hotels and spas, our team can help you find the perfect fragrance for your home or business.